Category: Startup
Pitching Lessons from Shark Tank that Will Save Your MVP
Investors have the money, you have the idea, and the right pitch is the only thing that stands between you and them. But, pitches are hard. I have pitched (sometimes with my legs trembling and with a death march in my head) and I have been on the other side with people asking me for money in lieu of their businesses.
Safe to say, I have got an idea of what flows through and what would sink.
When I started to write this one, I had random lessons and ‘keep-this-in-mind’ points. I also had significant Shark Tank references for each of them (I guess binge watching stuff does that to your brain). So, owing to the harsh winters, endless love for hot chocolate, and obviously Netflix, I watched all the episodes again, well almost.
Feel free to take notes!
1. Give them the story
The products alone do not make investors buy, the stories do. What compelled you to the idea, how did you nurture it, what drives you, and what keeps you going, the answers to this make the product and the business.
Remember Johnny Georges, the Tree-T-Pee guy? His pitch is the best example of how long your stories can take you. It’s one of those moments where you see sheer vulnerability of humans and realize how emotions drive decisions at the end of the day. Even though Johnny lacked sharp business acumen & fumbled during the pitch, he managed to put his point across.
Now, it is not that stories will make up for everything else. But, when you talk about your invention and idea, the investor is looking for something to click. Your story provides the needed rationale. When Johnny told how Tree-T-Pee came about and his late father’s dedication to conservative agriculture methods, the Sharks were intrigued. He answered every question, reasoned it with his narrative, and stuck to his decisions. By the time he was done, the Sharks were tearful (Mark looks pretty tough to breakdown but he cried too).
Takeaway: You cannot get an investor or a VC in with a deck of slides, it ain’t 1999 anymore. Put your story on the table but keep it crisp. Make it the reason and rhyme. Keep the passion and the goal in your narrative so it travels across the room/stage/coffee table.
2. Data, more data, and then some more!
Once you have got the investor’s attention, feed him data and facts, feed him knowledge, and talk numbers. In the last post, we discussed how testing your MVP is important. Bring that data out and break it down into insightful nuggets. Make reports and projections so that the viability of your product is justified. For instance, the Sharks are always curious about product’s performance. They want to know:
- what have been your sales? (specific numbers)
- where do you want to take the product? (have goals for your business)
- what are the numbers we are aiming at? (how much money will the money bring)
The investors do not want ambiguity and are fazed by vagueness. So, separate your assumptions from obvious facts and present them the same. Numbers narrate the probability of an early success. More than 43.2% of investors say, if a business can show early profit signs, they are doubly intrigued.
Case in point, the foldable book lamp Lumio brought in by Max Gunawan. His product was compact, aesthetically pleasing, and useful. But more than his product, it was his assertiveness that drew all the five investors in to offer him a deal. He told them that he had already generated a million dollars in annual sales, by sheer word of mouth. He was exuberant, spoke in numbers, and had done his research to the T.
Takeaway: An intriguing story backed with data and well-defined projections makes for a cracker of a pitch. Investors want to know what is going to happen with all the money and there’s nothing like prima facie customer validation to get the money out!
3. Know your buyer and your market
The world is not your oyster. Know your industry, analyze the buyer-seller dynamics that dominate your market, and plan your pitch.
Look at Brian Lim bringing in Emazing Lights in the tank. He had a well-rehearsed calculated narrative and his self-awareness stood him apart. He knew the industry he was catering to and had the buyer persona. He was well-aware of his market share and competitors. Emazing Lights had already generated $7 million in revenue and owned 80% of the market share with none of the competitors operating at Brian’s scale. The investors want to know what they are dirtying their hands in. They want to know the customer being targeted. Brian not only sold his idea, but also his business acumen and vision. It was the numbers that got him the deal.
Takeaway: Know your business like the back of your hand. Not just to raise the money but to know the scalability and health. The more you know the market, the better it is. Also, it still is one of the best ways to charm the investors.
Watch the pitch here.
4. Keep it simple, keep it direct
If there is one thing that pushes an investor away, it’s ambiguity. You can build the neatest MVP with a brilliant idea but if you cannot put it through someone’s head while you are explaining it to them, they will choose the exit door. (Eg: Latest Snapchat update).
The famous Feynman rule for teaching — -explain it like you are explaining it to a five year old — -is in fact, a mantra for life. If you can get it through the kid, you have explained it well.
Rick Pescovitz from Cincinnati with his ‘Under The Weather’ pop-up tent nailed it. He was tad bit dramatic but you aren’t left with any doubt once he is done with the pitch. You will either like the product or dislike it. Drama or without drama, you have to explain your product clearly. It’s all about the problem being solved and not what all did you do. Pescovitz could have gone on and on about the material, the quality, the making, and how he built one but he wisely abstains.
Takeaway: The investors can later know about the technologies that makes up your product. First let them know why the product is brilliant, how it works, and what problem is it solving. In fact, explain it to some 5 year-old kids. If they want to buy it because it seems useful and not because they love you, you have got a game.
Watch the pitch here
5. For the love of god, do not be a bore
You will rarely see a Shark Tank pitch that sounds like a boring conference room presentation. Now obviously, I am considering the fact that it’s reality TV and gimmick is part of the parcel. Considering that, the best pitches (~44%) on Shark Tank have had interactive and visually appealing pitch presentations.
For instance, getting investors to experience your demo is a great decision if you can do so without offending them (I still cannot fathom how Kisstixx got away with making two of the Sharks smooch abruptly in the tank. Reality TV gets weird sometimes).
It’s highly advisable to make the presentations visually appealing and interactive. Learn from 18 year-old Lani Lazarri. With her product Simple Sugars, she chose the right way to tell what it is. A skin care product can be judged the best when you use it so she made Lori Greiner volunteer, early on in her presentation.
As she lets her choose the flavor of the scrub, she has already got Lori engaged. You can see it on their faces that both of them are involved and that helps other investors to know what’s happening in the room.
Takeaway: Your investors are not just money-vending machines but humans who are getting emotionally & monetarily involved in the business. Treat them like that. Human interactions go far, the connections go far-er :p
Watch the pitch here.
Your pitch will decide whether your MVP goes out and sees the light of the day. Prepare your pitch, rehearse it a multiple times, test it with people, take feedbacks, and iterate.
{Note: If there are people who are reading this and have not watched Shark Tank, watch it as soon as you are done with the blog. It is a genius mix of important business behavior that you need to learn.}
I am Varun Bihani, CTO at Galaxy Weblinks Inc. I have been in the business for a good 15 years and it has been an exhilarating gig. I love working with startups and hearing new ideas. You can find me in Boston around CIC. I like my coffee strong 🙂
3 steps in choosing the right development team
So you are ready to jump in and take your business or idea and create an online presence! But with no experience in building websites, you begin the process of finding a development team for whom you can trust and rely. You find yourself being faced with hundreds of freelance designers and companies (from around the world) offering similar services and trying to win your business. You receive a roller coaster of bids ranging from $2,000 to $20,000 for the same type of work. It’s insane and confusing at the same time. In this article, our goal is to give you a head start in your search for the right technology partner. We want you to ask the right questions to your prospective individual or team so that you have a thorough understanding of what the entire process will look like from the beginning stages through the end results. This is an important investment for you, so take the time needed to research properly.
Step 1 – Understand & Document Your Needs
This is an obvious first step which has to be done specifically when you decide to choose a team working overseas. It’s important to put your thoughts down on paper. It doesn’t have to be organized or with bullet points but clear enough for you to look back and review it. Your list can be just of the main features you want on the website or an example of similar websites that you would like to emulate. Just jot down what you have in mind so you can share with your potential candidates later.
The first sign that you have chosen the right team will be if they review your requirements and have well thought out responses. Granted if you expect the team to “fine tune” your requirements and offer specific feedback, there will probably be a fee attached, which is totally reasonable to expect. However, they should be able to do a cursory review of the initial scope of work and definitely get a sense of what you are trying to accomplish.
At this point it might be difficult for you to know your budget but it will certainly help you once you are ready to filter the candidates.
Step 2 – Research Potential Developers
It’s always good to ask your business associates for recommendations but it’s important for you to do your due diligence. You need to become an investigator in this process. If the developer has testimonials on their site, read through them. If they don’t, ask them for a list of previous clients for whom you can contact. Once you have that list, ask the following questions:
1. How long did the project take from start to finish? 2. What is the online experience of each of the members of the development team? 3. Who was your point of contact during the project? Was it someone who had hands-on experience developing a site or an account manager who acted more like a liaison? This is an important question. You want to be able to work directly with the people who are building your site (or who have built previous sites), not a customer service representative who just wants to make sure you are happy. This is critical because those with direct experience can give you advice on what will work and what won’t work on your website. They will take on your project as if it’s their own. And for a business owner who has limited time during the day, it is imperative that you can trust someone to run with the project.
Step 3 – Don’t Let Price Dictate Your Decision
It’s tempting to go to a freelancing site and hire the cheapest bid. After all, who doesn’t want to save money? Unfortunately, the cheapest bid doesn’t always equate to the best quality. It also doesn’t mean that the bid will actually be what the freelance charges you. Many freelancers entice people with cheap bids only to increase the price later. Think about it. How can someone give you an accurate bid on your project without knowing the details about it first?
Here’s our advice:
Although you have your budget in mind, don’t offer up the number when seeking out bids. The higher you say your budget is, the higher someone will pad their bill. Make a short list of 3-5 developers whose quotes range anywhere from [min bid] to [max bid]
Interview the developers within the different price ranges to see where the differences are in their offerings. Ask some of the questions we mentioned earlier. Be really direct about your questions. In other words, be sure to ask:
1. Who will be my main point of contact and does that person have “x” number of years experience with online marketing, site development, e-commerce, etc.? During the interview process, tell them the general idea of what you’re looking for and see if they respond with their own ideas for improvement. Those with years of experience will know what works and what doesn’t and won’t hesitate to tell you.
2. Ask how accessible the team will be? How quickly can I contact someone and how fast is the response time?
3. Ask how flexible the team is. There are many companies out there that once you put in an official work order for the project, that will be the direction they will go in. But what if during the middle of the project you discover a better way to improve the customer’s online experience. Will your development team be flexible enough to change directions? Are they knowledgeable enough to suggest taking the project in a different direction? Many are not.
While the responsibilities of finding the right mean stack development team may seem daunting, it is critical to the success of your website and ultimately the success of your business. Don’t skimp on any of the above steps . An experienced, flexible and enthusiastic team will be an absolute pleasure to work with as they help turn your vision into reality and will make your investment worth every penny.
Moving from Idea to MVP: Enroute Hustle
Building the MVP the right way
After ages of working on the idea and dreaming the dream (impostor syndrome is cruel, ain’t it?), you have decided to go ahead for the MVP. You have a clear idea of what it should do and how you want it to look. The narrative is ready. All good and great. Your obvious next step–to get ready for shipping.
You need to get the idea in the hands of the real user for validation. To ship a product soon is to complete half the race. Easy? Kinda sorta. How are you going to do it? By getting the MVP out soon.
Now, before getting all hyped up with the jargon, here is the thing: an MVP is a highly misconstrued concept.
- It is not your final product. Your MVP is not what you give to all your beta users.
- It is not just basic wireframes or prototype. It is not non-functional or purposeless.
Simply put, the MVP is your idea turned into a product with all the ‘minimum necessary’ features providing ‘maximum value’. The latter is the key ingredient. You have to decide on what to keep and what not to keep because the primary aim is to ensure optimal tangibility and functionality.
It’s all about decisions and iteration. What you choose is what the product becomes. Your MVP needs to have some key characteristics. Here is a quick checklist:
- it should serve one–just one–specific audience
- it solves at least one problem
- it has a functional and usable UX (does not need to be aesthetically pleasing)
- it can be built and launched quickly
Have you completed this checklist? Great! Here’s what you do next:
A.Brainstorm your idea
What, again? Well, yes! But hear me out. This is not the I-will-stay-awake-untill-I-get-a-revolution-out ninja brainstorming. It’s time to get out of the bubble and talk to people. People who think like you, people who might shun the idea, people who are your customers, and people who might help you build the product (take deep breaths because that is almost too many people to talk to). Get your idea out and start conversing about it.
You need this feedback to refine the blueprint. Sit with other entrepreneurs and discuss your initial challenges. Speak to prospective customers and ask them about their problems and desires. The more you iterate in this zone (let’s label it the ‘buffer zone’), the better it is for later stages.
B.Find a techie
There are two ways to go about it. You can either hire a development team or you can get a co-founder & CTO. Finding the right person or team will take time. Do not try to save money here. First of all, you need someone who gets your vision. You will need absolute synchronicity to go ahead with the technical partner. Find people who share your zeal.
Their expertise and technical skill are crucial for further consultancy. Even if you know the nitty gritty of coding and design, getting the right techies on-board is important for technical feasibility. They will help with making better decisions about technology and a proper development schedule. They can point you in a better direction, you can define budgets clearly, and you will stick to the timeline.
C.Budget, budget, budget
You are going to spend money. In fact, quite a good sum of money. Better do it wisely. Design a milestone blueprint and allocate funds accordingly. Your expenses will include the legal costs, fee for technical assistance, product development costs, and sundry expenses. Anything that does not directly help the MVP should be removed from the loop.
Money is no cakewalk. Be extremely wary of what you choose to be the source. Be more aware of which channels get a portion of your share.. Only overburden yourself if you have a knack for constant regret and constant fuss and stress.
D.Iterate like your life depends on it
This is a brilliant life hack that seeps right into the development process. Follow the Build-Measure-Learn routine. Get the first draft of the MVP out soon and lock in the first development cycle. Past this, get to alpha testing, and begin the fine tuning. The more you analyse and iterate, the better your MVP is. Build user stories, evaluate performance, spot the discrepancies, and work on it.
It is not an easy loop but a very crucial one, and the one worth spending time on. Conduct functionality tests, usability tests, and a funnel analysis. You will have areas to work on and specific sections to improve. You will need complete coordination with the technical team and a lot of patience. Issues will pop up at the last second and you will need real-time iteration.
E.Don’t jump in the jeopardy
Your MVP looks ready and you are hyperventilating. There is panting and breathing and you cannot contain the joy. You want to send the product out there into the universe to rise and shine. Hold the thought, and count to 10 (okay to 50 if you are *that* excited). Do not jump in for the roll-out. Rather, gather your trusted peeps and let them test the product. Take feedback, know the flaws, tell the technical team to fix all the bugs, and let a quick QA happen.
This is the most important step.This ensures functionality for initial customers and a perfect user experience. When you take feedback from real users, you can make substantive improvements in the comprehensive blueprint. Your MVP should drive the product ahead. Take two steps back if it’s not.
Next up, we discuss the elephant in the room: The Pitch. Getting ready for putting your idea out there, showing up, shipping the MVP, and moving ahead. The struggle is real but so is the adrenaline rush!
I am Varun Bihani, COO at Galaxy Weblinks Inc. I have been in the business for a good 15 years and it has been an exhilarating gig. I love working with startups and hearing new ideas. You can find me in Boston around CIC. I like my coffee strong 🙂